At PRO-NOUN®️, we are committed to protecting your privacy and ensuring a safe and secure online shopping experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
Register an account on our website
Place an order
Subscribe to our newsletter
Contact us via email, forms, or customer support
This information may include:
Full Name
Email Address
Phone Number
Shipping and Billing Address
Payment Information (processed securely via third-party gateways)
Purchase history
IP address, browser type, and device information
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate order status and shipping updates
Respond to customer inquiries and support requests
Send promotional emails and newsletters (only with your consent)
Improve our website, products, and services
Detect and prevent fraud or unauthorized activity
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with trusted third parties, including:
Payment gateways (e.g., Razorpay, Stripe, PayPal)
Shipping and logistics partners
Email marketing tools (e.g., Mailchimp, Klaviyo)
Analytics and website optimization services (e.g., Google Analytics)
These third parties are contractually obligated to handle your data securely and use it only for the purposes outlined by PRO-NOUN®️.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
Improve website functionality
Remember user preferences
Track website performance and usage
Enable personalized ads and retargeting (if applicable)
You can manage or disable cookies via your browser settings.
5. Your Rights and Choices
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Opt-out of marketing communications
Withdraw consent at any time
6. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted via SSL and processed through secure payment gateways.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review the policy regularly.